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隐私


WHY WE’RE PROVIDING YOU WITH THIS INFORMATION
In accordance with Regulation (EU) 2016/679 and Directive 2002/58/EC - concerning “the processing of personal data and the protection of privacy in the electronic communications sector” - this page describes the ways in which users’ personal data is processed when they visit the Terme di Sirmione S.p.A. websites, which can be accessed at the following addresses:

This information does not refer to any other websites, pages or online services that may be accessed via any hyperlinks published on the websites but that link to entities outside of the control of Terme di Sirmione S.p.A.
DATA CONTROLLER
Following consultation of this website, data may be processed concerning people who have been identified or may be identified. The “Data Controller” is Terme di Sirmione S.p.A. Piazza Virgilio, 1 25019 Sirmione (BS), email: privacy@termedisirmione.com.
  
DATA PROTECTION OFFICER
In accordance with Article 37 of Regulation (EU) 2016/679, the Data Controller has appointed a Data Protection Officer (DPO), who can be contacted at the above address.

LOCATION OF DATA PROCESSING AND STORAGE PERIOD
Data processing operations associated with the internet services of this website take place at the registered office of the Data Controller and are only performed by persons expressly authorised to do so, or by any third-party suppliers appointed to conduct occasional maintenance operations, having been appointed Data Processors in accordance with Article 28 of the GDPR. The data gathered will only be retained - for each kind of data processed - for the time necessary to fulfil the specific purposes set out in the relevant documentation, which can be viewed on the website and has been drawn up for the various services.
 
TYPE OF DATA PROCESSED

Browsing data
The computer systems and the software procedures assigned to the functioning of this website acquire, in the course of their normal operation, certain personal data, transmission of which is implicit in the use of the Internet communication protocols.
This is information that is not collected in order to be associated with identified data subjects but which, by its very nature, could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or the domain names of computers used by users connecting to the site, the addresses in the URI (Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response data from the server (correct outcome, error, etc.) and other parameters regarding the operating system and the digital environment of the user.
These data are used for the sole purpose of extracting anonymous statistical information on the use of the site and to check its proper functioning. These data are deleted immediately after processing.
 
Data provided voluntarily by the user
When users voluntarily and explicitly send us their personal data using the registration forms on the website, the data provided - which is necessary for us to provide the requested service - is stored. Specific summary information will be reported or displayed on the website pages designed for certain services on request.

WHAT ARE COOKIES?
Cookies are small text files that the Terme di Sirmione websites can create on the device you are using to browse. Generally, the purpose of cookies is to store and transport information. This is useful both for companies, in that it enables them to measure website usage, and for site users, allowing them to set personal browsing preferences (e.g. language selection). 
Terme di Sirmione mainly uses cookies to improve the browsing experience, by saving personal preferences for future visits or storing items placed in your basket so that they are still in there even after you have ended your browsing session or turned off your computer. Cookies make all this possible. Terme di Sirmione cannot use cookies to access personal information such as name, surname or email address. These must be provided directly by users. Terme di Sirmione uses various types of cookies Some of these are essential to the working of the site - others are not. You can change your computer browsing settings at any time to accept all cookies, limit cookies or block cookies completely.

WHAT COOKIES DO WE USE?
The cookies we use can be distinguished based on the period for which they remain on the device you use to browse, their source and their purpose.

DURATION OF STORAGE
Session cookies (temporary): erased when you leave the website or close your browser.  
Persistent cookies: stay on your device after you have left the website until you delete them or they expire. The Terme di Sirmione websites create this type of cookie and save them on the user's device so that they can be read the next time they visit our sites. This means users can keep any preferences they have set in the past (e.g. wish lists).

SOURCE
First-party cookies: these are issued by the website you are visiting; the website is the one whose address you entered (the address shown in the URL bar). 
Third-party cookies: these are issued by a different website to the one you're visiting (such as those used by our commercial partners or service suppliers such as Facebook or Google Analytics).

PURPOSE
Necessary or “technical cookies”: these cookies are essential if you want to browse the site you're visiting and make use of some of its functions. Without these cookies, some of the online services you request will not be able to be provided. Using this type of cookie does not entail storing your personal information. As such, we can never identify you in any way. 

Performance cookies: these cookies gather anonymous information and help us to understand how users interact with our websites. For example, they tell us which are the most popular pages, how much time is spent on our website, whether or not any error messages are triggered and so on. The performance cookies we use only gather information on an aggregate, anonymous basis and help to improve the working of the site and your browsing experience. To find out how to delete or manage performance cookies, please see the last section of this page. 

Functionality cookies: these cookies allow the site to remember choices made (such as the size of the font used to view text, language preferences, the country you are accessing the site from, etc.) and to supply you with the personalised functions you have selected. In some cases, these cookies may be used to offer you online services (e.g. live chat service) or to avoid offering you services or sending you messages you have turned down in the past. Our sites issue this type of cookie to your device in a completely anonymous way. We have no way of identifying you from these cookies. To find out how to delete or manage performance cookies, please see the last section of this page. Please remember that if you delete this type of cookie, any preferences and/or settings you have selected will not be saved for future visits. 

Promotional or targeting cookies: promotional cookies are used to gather information on your browsing habits, with the aim of sending you promotional messages that are as relevant as possible to you and your interests. This means that we also use them to limit the number of times you will see a specific advertisement. This allows us to communicate in a more effective way and means that you receive less invasive advertising that is closer to your actual preferences. While you browse the Terme di Sirmione websites, promotional cookies allow us to check that you are viewing our promotional messages and enable us to show you promotional content that we believe will be of interest to you, based on the pages you have visited in the past. These cookies also allow us to show you content that you have recently viewed on Terme di Sirmione websites while you are browsing other sites, for promotional purposes. Our sites only use promotional cookies on an anonymous basis: we offer you tailored promotions, but we do not know who you are!  The promotional cookies that we use are persistent, though they remain on your device for a limited time, and they may be first-party or third-party cookies. If you want to learn more about the type of cookies we use on our sites, please see the table below.

Name: Google Tag Manager
Description: These cookies are used to collect information about how visitors use our site. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=it
Owner: Google LLC
Expiration: Persistent 

Name: Google Analytics
Description: These cookies are used to collect information about how visitors use our site. http://www.google.com/intl/en/policies/
Owner: Google LLC
Expiration: Persistent 

Name: Yandex Metrica
Description: These cookies are used to collect information about how visitors use our site. https://yandex.com/legal/confidential/?lang=en
Owner: YANDEX LLC
Expiration: Persistent

Name: Google ADS
Description: These cookies collect information about your visits on our website for remarketing activities. http://www.google.com/intl/en/policies/
Owner: Google LLC
Expiration: Persistent 

Name: Criteo
Description: The cookies are used to provide you the online experience that serves your interests best, serving relevant ads based on your browsing activity. Some common uses include the selection of advertising based on what is relevant to a user according to the information taken from their visits to this and other sites, and the possibility of avoiding the display of ads that the user has already seen. https://www.criteo.com/privacy/corporate-privacy-policy/
Owner: Criteo
Expiration: Persistent

Name: Yandex.Direct
Description: These cookies collect information about your visits on our website for remarketing activities.  https://yandex.com/legal/confidential/?lang=en
Owner: YANDEX LLC
Expiration: Persistent 

Name: Google Fonts
Description: These cookies allows to visualize fonts of the website. http://www.google.com/intl/en/policies/
Owner: Google LLC
Expiration: Persistent 

Name: Facebook
Description: These cookies collect information about your visits on our website for remarketing activities. http://www.facebook.com/about/privacy/
Owner: Facebook Inc.
Expiration: Persistent 

Name: LinkedIn
Description: These cookies collect information about your visits on our website for remarketing activities. https://www.linkedin.com/legal/cookie-policy
Owner: LinkedIn Corporation
Expiration: Persistent 

Name: Youtube
Description: These cookies allows you view the number of YouTube films that are embedded in the website. http://www.google.com/intl/en_us/policies/privacy
Owner: Youtube
Expiration: Persistent 

Name: cookieconsent_status
Description: This cookie allows to record the user's consent through the new banner.
Owner: Terme di Sirmione S.p.A.
Expiration: 12 mounth 

Name: UUID
Description: This cookie is used to store if the browser has already displayed an alert message for the user
Owner: Terme di Sirmione S.p.A.
Expiration: 24 hours 

Name: _cfduid
Description: This cookie is used for a service of content delivery network
Owner: Terme di Sirmione S.p.A.
Expiration: 12 mounth 

Name: Has_js
Description: This cookie is used to verify that the browser supports javascript
Owner: Terme di Sirmione S.p.A.
Expiration: 12 mounth 

Name: frontend
Description: This cookie is used to maintain details related to the site's display for the specific user
Owner: Terme di Sirmione S.p.A.
Expiration: session 

Name: frontend_cid
Description: This cookie is used to maintain details related to the site's display for the specific user
Owner: Terme di Sirmione S.p.A.
Expiration: session 

Name: freeshipping-shown
Description: This cookie is used to indicate that the banner showing free delivery has been shown to the user
Owner: Terme di Sirmione S.p.A.
Expiration: 15 days

Name: BNI_LBpersistence
Description: This cookie is used to indicate that the banner showing free delivery has been shown to the user https://www.verticalbooking.com/it/cookie_policy.htm
Owner: Vertical Booking S.r.l.
Expiration: session

Name: PHPSESSID
Description: This cookie is used to identify the user's current status https://www.verticalbooking.com/it/cookie_policy.htm
Owner: Vertical Booking S.r.l.
Expiration: session

WANT TO REJECT OR BLOCK COOKIES?

Most internet browsers are initially configured to automatically accept cookies. This means that you can change your computer browsing settings at any time to accept all cookies, limit cookies or block cookies completely, meaning that sites can no longer use them. You can also set your browser settings to ensure that you are informed every time a cookie is saved onto your computer. At the end of each browsing session, you can delete any cookies stored on your hard drive. If you want to delete cookies from the cookies folder on your browser, please remember that each browser has a different process for managing your settings. 

Click on the links below to get specific instructions for some of the main browsers.
 
Microsoft Windows Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies 
Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies 
Mozilla Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies 
Apple Safari: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html 

If you do not wish to receive cookies from Google Analytics, you can change the settings through the following page: https://tools.google.com/dlpage/gaoptout/ 

If you want to know more about cookies in general, click here: www.allaboutcookies.org 

If you want to know more about behavioural advertising and online privacy, click here: http://www.youronlinechoices.com 

If you want to know more about Google Analytics cookies, click here: http://www.google.com/intl/it/analytics/privacyoverview.html
 
OPTIONAL DATA PROVISION
Aside from that which has been specified for browsing data, the provision of personal data by users is optional. Failure to provide this data may, however, make it impossible for you to obtain what you have requested.
 
DATA PROCESSING METHODS AND STORAGE PERIOD
Personal data is processed using automated tools for the time strictly necessary to achieve the purposes for which it was collected. Specific security measures are observed in order to prevent data loss, illegal or improper use and unauthorised access. The Data Controller has adopted all base security measures required by law and - in order to adhere to the leading international standards - has also adopted further security measures in order to minimise risks regarding the privacy, availability and integrity of the personal data it gathers and processes.
 
SHARING, COMMUNICATION AND DISCLOSURE OF DATA
The data collected can only be sent or communicated to other companies for activities that are strictly associated with or necessary to the service, such as IT system management activities. The personal data provided by users who request information (brochures, other information, etc.) are only used to fulfil the service or activity requested and are only communicated to third parties in the event that this is necessary to fulfil the service (companies providing services including packaging, labelling, delivery, etc.). In all other cases, personal data will not be communicated, except where permitted through contract or law or where specific consent has been granted by the data subject.
Personal data could therefore be sent to third parties, but only where:
  1. Explicit consent has been granted for data to be shared with third parties
  2. Data must be shared with third parties in order for the requested service to be provided
  3. It is necessary to comply with a request from judicial or public security authorities
No data deriving from the web service is made public.
 
RIGHTS OF DATA SUBJECTS
The GDPR clearly sets out the rights to which data subjects are entitled. More specifically, in accordance with Article 15 et seq. of Regulation (EU) 2016/679, the data subject shall have the right to obtain confirmation as to whether or not data concerning him or her exist; to obtain indication of the origin of the data and of the purpose and method of data processing; to obtain the update, rectification, integration and erasure of data in the event of a breach of the law or under one of the circumstances set out in Article 17 of Regulation (EU) 2016/679.
The data subject also has the right to make a claim to the data protection authority in the event that they believe they have been deprived of these rights.
 
AMENDMENTS TO CURRENT PRIVACY POLICIES
The Data Controller regularly checks its privacy and security policies and - where appropriate - amends them based on legislative or organisational changes or as a result of technological developments. In the event of a change to the policies, the new version will be published on this page of the website.
 
QUESTIONS, CLAIMS, SUGGESTIONS OR TO EXERCISE YOUR RIGHTS
If you would like more information, to make a suggestion, to make a claim or complaint regarding our privacy policies or the way in which our company processes personal data or to exercise yours rights as set out in the GDPR, please contact the Data Controller at Terme di Sirmione S.p.A. Piazza Virgilio 1, 25019 Sirmione (BS) or privacy@termedisirmione.com

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